Review & Maintain your Website

Summary: 

Are you interested in knowing how to get the most out of your website to identify trends and refine your website to support your customer base? This topic will discuss the potential a website has to add to an organisation's ability to collect data such as website statistics and customer/user feedback.  The topic will also explore how this data can be utilised by the organisation to further its goals and its business services to customers.

On completion of this topic, you will have gained an increased understanding of:

  • Monitoring and analysing customer feedback
  • Analysing website data and identifying trends
  • Making recommendations on changes to a website
  • Reviewing cost implications of the recommended changes to determine their viability

The duration of this topic is: 1 hour

Author: North Coast TAFE

Enrolment duration: 364 days
Cost: 45(AUD)

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