Implementation of Customer Service Strategies


How do managers come up with customer service strategies that make for quality products and services, for both internal and external customers? Find out how to successfully guide this process during our one-hour course.

On completion of this topic, you will have gained an increased understanding of:

  • Promoting customer service strategies
  • Training staff in these strategies
  • Coaching team members
  • Resources for service success
  • Problem solving and complaints

The duration of this topic is: 1 hour

Author: North Coast TAFE Business Faculty

Enrolment duration: 364 days
Cost: 45(AUD)

More information

TAFE Digital
        TAFE NSW – North Coast RTO Code: 90010

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