Implementation of Customer Service Strategies

Summary: 

How do managers come up with customer service strategies that make for quality products and services, for both internal and external customers? Find out how to successfully guide this process during our one-hour course.

On completion of this topic, you will have gained an increased understanding of:

  • Promoting customer service strategies
  • Training staff in these strategies
  • Coaching team members
  • Resources for service success
  • Problem solving and complaints

The duration of this topic is: 1 hour

Author: North Coast TAFE Business Faculty

Enrolment duration: 364 days
Cost: 45(AUD)

More information

TAFE Digital
        TAFE NSW – North Coast RTO Code: 90010

Chat with our Customer Help team

Please give us some more information to get started.

Leave Customer Help a message

Sorry, live chat is not available at this time. Our office hours are 8am-8pm Monday - Friday and 9am-4pm on Saturdays.
Please leave a note with your email address and we will contact you as soon as we can.